AI Agents & Automation

Custom AI Agent Development

We build AI agents that execute tasks and integrate directly with your internal systems.

We design and build AI agents that understand context and call your tools and APIs to complete multi-step tasks. Permission controls and clear operational guardrails keep each agent acting within a safe, bounded scope. Every agent ships with full decision-level traceability to support audit and accountability.

What's included

  • Designing the agent's behaviour, boundaries, and multi-step tasks.
  • Integrating tool and API calls with internal systems.
  • Building permission controls and least-privilege access per tool.
  • Establishing guardrails: input and output validation and prevention of out-of-scope action.
  • Creating an evaluation (evals) harness to measure accuracy and reliability before launch.
  • Enabling full decision-level traceability to support audit and accountability.

Methodology & standards

01

Scoping: target tasks, systems, tools, and operational constraints.

02

Agent architecture design: decision flow, tool invocation, and the permission model.

03

Iterative development with guardrails and access controls built in.

04

Evaluation through an evals harness and test sets that represent real and edge cases.

05

A monitored rollout with logging and human-intervention mechanisms enabled.

Deliverables

  • A working AI agent integrated with your internal systems.
  • A documented permission model and auditable guardrails.
  • An evals harness with accuracy and reliability measurements.
  • A decision trace log with a performance monitoring dashboard.
  • Operations and handover documentation covering usage limits and intervention procedures.

Regulatory controls it satisfies

OWASP Top 10 for LLM Applications
Guardrails address prompt injection, excessive agency, and insecure output handling.
NCA ECC-2:2024 (Essential Cybersecurity Controls)
Tool permissions and audit logs are mapped to the identity, access, and event-logging domains.
SAMA Cyber Security Framework
For central-bank-regulated entities: agent actions on sensitive systems align to privileged-access and logging controls.
ISO/IEC 42001 (AI management system)
The agent lifecycle from data to deployment and monitoring is documented under the management-system controls.

Typical timeline

Typically delivered in six to twelve weeks, depending on the number of tools and integrations and the depth of evaluation required.

Common questions

How do you stop the agent from performing an unauthorised action?

We apply least-privilege access per tool and guardrails that validate every step, with human-intervention points at sensitive actions.

How do we verify the agent's reliability before launch?

We build an evals harness with test sets covering real and edge cases, and we do not launch until agreed accuracy thresholds are met.