APIs & Integrations

Third-Party Integrations

We connect your systems to external gateways and services like payments, shipping, and messaging.

We deliver reliable integrations between your systems and external services such as payment gateways, shipping carriers, messaging platforms, and government systems. We handle the complexity of authentication, error handling, and retries to ensure smooth, dependable data flow. Each integration is thoroughly documented to ease future maintenance and extension.

What's included

  • Build connectors to enterprise systems and external services over REST, SOAP, databases, and file-based exchange
  • Design and implement signed webhook receivers and manage event subscriptions
  • Data mapping and transformation across differing models with a canonical representation
  • Idempotent operations and retry handling with exponential backoff and dead-letter queues
  • Integration patterns via iPaaS platforms, a message bus, or asynchronous queues
  • Reconciliation, drift detection between systems, and end-to-end integration audit logs

Methodology & standards

01

Inventory source and target systems, documenting their data contracts, rate limits, and authentication

02

Design the integration architecture (synchronous or event-driven) and define the idempotency key

03

Build connectors and the transformation layer with explicit error handling and dead-letter queues

04

End-to-end testing against failure scenarios: outages, timeouts, duplicates, and malformed responses

05

Operate with monitoring, alerting, and a reconciliation dashboard that surfaces drift immediately

Deliverables

  • Production-ready, documented connectors for each source and target system
  • Documented data-mapping diagrams and transformation rules
  • A signed webhook mechanism with retries and a dead-letter queue
  • A monitoring and reconciliation dashboard showing the state of each integration flow and any drift
  • A runbook covering failure scenarios and recovery procedures
  • Full audit logs for every transaction crossing between systems

Regulatory controls it satisfies

Saudi PDPL
Governs the flow of personal data to third parties, secures it in transit, and respects the lawful basis for exchange
ISO/IEC 27001
Aligns supplier-relationship and secure-development controls when connecting to third-party services
OWASP API Security Top 10
Guards against server-side request forgery (SSRF), injection, and security misconfiguration at integration points

Typical timeline

A typical single-system integration takes 3 to 6 weeks, scaling with the number of systems, the quality of their API documentation, and data-mapping complexity.

Common questions

What happens if the external system fails mid-transaction?

The message is held in a queue with staged retries; on persistent failure it moves to a dead-letter queue for manual review, and the idempotency key ensures the operation is never executed twice on recovery.

Do we need an iPaaS platform or custom-coded integration?

We recommend based on system count and rate of change: iPaaS accelerates many standard integrations, while custom integration gives finer control for complex or performance-sensitive cases.