We manage, tune, and update your security tooling — firewalls, EDR, SIEM, and protection systems — around the clock, with optimal configuration and continuous monitoring, ensuring every tool performs at full effectiveness and genuinely contributes to your cyber resilience.
What's included
- Day-to-day management and operation of your security tooling: firewalls, EDR/XDR, SIEM, NDR, and identity and access management (IAM).
- Continuous rule and policy tuning to cut false positives and sharpen detection accuracy.
- Periodic health checks of performance, coverage, availability, and tool licensing.
- Patch, update, and version management for security tools within a controlled change window.
- Vendor management, support tickets, and fault escalation handled on your behalf.
Methodology & standards
Assessment and baselining: inventory the security tools and assess current health and coverage against best practice and hardening baselines (CIS Benchmarks).
Hardening and tuning: apply secure configurations and tune rules and policies in line with the Protect function of the NIST CSF.
Operate and maintain: manage patches, updates, and versions under a controlled change process aligned to ISO/IEC 27001.
Monitor and continuously improve: periodic health checks, rule reviews, and ongoing fine-tuning driven by performance metrics.
Governance and reporting: a periodic report on tool health, operational risk, and recommendations to improve return on security investment.
Deliverables
- A security-tool inventory with status, versions, coverage, and licensing.
- A hardening baseline and gap report against CIS Benchmarks and best practice.
- A periodic health-check report with performance, availability, and false-positive metrics.
- A documented change and patch log fit for regulatory audit.
- An updated rule and policy matrix with tuning rationale for each change.
- A quarterly management report on tool health with a plan to improve security ROI.
Regulatory controls it satisfies
Typical timeline
We begin with an assessment and baseline over two to three weeks, then move into continuous operational management under an annual subscription with periodic health checks and tuning reviews.
Common questions
How is this different from Managed SOC?
Managed SOC monitors your environment and detects and responds to incidents; Solutions Management keeps the tools themselves tuned, updated, and running at full effectiveness. Many clients combine both.
Do you manage tools from any vendor?
Yes. We work across leading firewall, EDR/XDR, SIEM, and identity platforms, and give vendor-neutral advice where there is a coverage gap or tool overlap.
From the same practice